Terms of Service

Last updated: April 14, 2026

1. What this is

Soar Street operates an AI operating system that helps DTC brands identify Operatives worth deploying in their marketing operation. By using the platform (running a diagnostic, creating an account, reading Operatives, submitting a partnership inquiry) you agree to these terms.

2. Operatives are yours

The Operatives generated by the platform are yours to keep, share, and deploy. We don't claim ownership. We may reference aggregated, anonymized patterns from diagnostics to improve the platform; we don't share your specific profile with third parties without permission.

3. Accuracy and warranty

Operatives are generated by LLMs and reflect the best understanding at the time of generation. We don't guarantee specific ROI, conversion lifts, or deployment outcomes. Treat Operatives as expert starting points, not guaranteed results. The platform is provided "as is" without warranty of any kind.

4. Acceptable use

Don't abuse the platform: no scraping beyond what your own account generates, no re-selling Operative content as your own product, no attempts to reverse-engineer our scoring system. Don't use the platform to generate misleading or deceptive marketing.

5. Accounts

You can use the diagnostic without an account. If you create an account to save Operatives, you're responsible for keeping your credentials secure and for activity on your account.

6. Partnership services

When we engage with a company as a partner (implementation + operating + performance + selective equity), the specific terms of that engagement are governed by a separate signed agreement. These website terms don't cover partnership scope, deliverables, or fees — those are negotiated individually.

7. Limitation of liability

Our total liability for any claim related to the platform is limited to what you paid us in the prior 12 months (for users of the free diagnostic, that's zero). We're not liable for indirect, incidental, or consequential damages.

8. Changes

We may update these terms. Material changes will be reflected in the "last updated" date above and, when relevant, communicated via email to account holders.

9. Contact

Questions about these terms? Reach us through the partnership inquiry form on any pricing or partner page.