Privacy Policy

What we collect

When you run the diagnostic, we collect the information you share in the intake conversation: company name, website, scale, tools, pains, and the free-form context you provide. If you create an account to save Operatives, we collect your email and auth data via Supabase. If you submit a partnership inquiry, we collect the contact info in the form.

We also collect anonymous usage signals to improve the platform — per-question timing during intake, which Operatives get saved, which Operatives users express interest in deploying.

What we don't collect

We don't install tracking pixels from data brokers. We don't sell your data. We don't share your diagnostic profile with third parties for marketing purposes.

How we use what we collect

Your diagnostic data is used to generate Operatives specific to your company. Aggregated, anonymized patterns across all diagnostics help us improve the scoring system and identify new Operatives worth adding to the library.

Partnership inquiries go only to the Soar Street team. We read them, respond, and store them for follow-up. We don't share them.

Where it lives

Data is stored in Supabase (hosted on AWS) with row-level security. LLM prompts are sent to Anthropic for processing; they follow their own commercial terms which include not training on customer data.

Website enrichment

When you provide a company URL, we fetch publicly available information about the site — tech stack via HTML inspection, social profiles via public APIs, and publicly-listed Meta Ad Library data. This is the same information anyone with a browser could see; we just compile it for you.

Your rights

You can delete your account and associated data at any time by reaching out through the partnership inquiry form. For users in jurisdictions with specific data protection rights (GDPR, CCPA), those rights apply and we'll honor them promptly.

Changes

If we change this policy in a material way, we'll update the "last updated" date and, for account holders, send an email notice.